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Shipping Policy

Shipping Methods

Bean & Bean Coffee Roasters currently ships to the U.S, Canada, and select other countries. We ship to the US via USPS, and we offer both 3-7 day Ground Shipping and 1-3 day Priority Shipping. Internationally, we ship through UPS or FedEx.

Fulfillment Schedule

We roast to order 3 times a week (MWF) and ship your order out within 24-48 hours of the beans being roasted, after which it enters the hands of the carrier company.

Free Shipping

We offer free USPS shipping for orders $35 and above in the US only. Free shipping offers and minimums always subject to change.

Returns

Due coffee being a perishable item and our beans being roasted to order, we do not accept returns on coffee. All coffee bags and bundles that include coffee are FINAL SALE. We have a 30-day return policy on non-coffee related products not included in bundles. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase

To start a return, you can contact us at info@beannbeancoffee.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Shipping Updates

When your order is fulfilled, you will receive an email with the tracking number from the carrier company. Buyers using Shopify Pay will be able to access the status of their shipment directly on the Shopify App. Other information regarding our fulfillment schedule or any shipping delays will be communicated via email or our website storefront.

 

If you have any questions regarding shipping or returns, please contact us at info@beannbeancoffee.com.

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